Frequently Asked Questions

This is where you will find answers to most questions you might have. If your question still hasn't been answered here don't hesitate to contact us!

General

Can I arrive early?

Yes of course! If you want an early arrival (before 4:00 pm for camping and 5:00 pm for cottages) all you need to do is choose the "Early Arrival and Set Up" or "Early Arrival (Parking Only)" option upon booking. If you have already booked you can easily amend this by going to your Booking Hub via your Booking Email and amend your booking to include an early arrival.

Can I leave late?

If you would like a late departure (after 11:00 am) all you need to do is choose the "Late Departure and Packing Up" or "Late Departure (Parking Only)" option upon booking. If you have already booked you can easily amend this by going to your Booking Hub via your Booking Email and amend your booking to include a late departure.

When is check-in and check-out?

Our standard check-in and check-out times are as follows:

Camping

  • Check-in = from 4:00 pm
  • Check-out = before 11:00 am

Cottages

  • Check-in = from 5:00 pm
  • Check-out = before 11:00 am

Camping

Can I bring an awning?

Awnings are allowed no problem all you need to do is choose the "Awning / Tent (Caravan or Motorhome)" or "Awning Roll-Out No Sides (Campervan)" option upon booking. If you have already booked you can easily amend this by going to your Booking Hub via your Booking Email and amend your booking to include an awning.

Can my friends come visit me?

Your friends are welcome to come visit you at the campsite but within reason, as our campsite is for booked guests only and it would be unfair to others for lots of people to come onto the campsite when they have not paid.

Can my friends pitch alongside me?

Depending on what you and your friend have booked it is absolutely fine to have your tent pitched alongside one another. To ensure that this happens we recommend booking together so that you will be allocated side-by-side pitches.

Glamping

What is included with the Bell Tent?

Read our handy checklist of what you need to bring and what we provide when coming to stay with us here

Cottages, B&Bs & Chalets

Where can we go to eat?
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Can I book to go paddle boarding?
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What local walks do you have?
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Are there any dog friendly cafes or pubs?
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Out and about

Where can we go to eat?

There are plenty of great places you can eat locally and we've listed a bunch of our favourites for you here

Can I book to go paddle boarding?

There are paddleboarding services in Hunstanton at Hunstanton Watersports where you can book paddleboarding, kayaking and more.

What local walks do you have?

We have a coastal walkway just behind our venue that will take you from Heacham to Snettisham (see our blog here) and there are a vast array of walks across the local area. You can read about them on our website here

Are there any dog friendly cafes or pubs?

There are plenty of dog-friendly cafes and pubs in Norfolk and especially in our local area.

Can I hire a bicycle?
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